Return & Exchange Policy
Conditions for Returns & Exchanges
At Orlando Custom Prints, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we offer hassle-free returns and exchanges within 30 days of purchase. To initiate a return or exchange, please contact us with your order number and a brief explanation of why you'd like to return or exchange your item. We'll provide you with a return shipping label and instructions on how to return your item. Once we receive your returned item, we'll process your refund or exchange as quickly as possible.
Return & Exchange Policy
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please note that personalized items cannot be returned or exchanged unless they are defective. If you receive a defective item, please contact us immediately so we can resolve the issue for you.